FEDCON | Privacy Policy
Last Updated: [12/2025]
This Privacy Policy explains how Federal Endowment Directing Consultants, LLC (“FEDCON”, “we”, “us”, or “our”) collects, uses, and protects your information when you use FederalGovernment.info, Fedcon.us, or any of our affiliated sites with said domain, (the “Website”) and our related services (the “Services”).
By using our Website or Services, you agree to the practices described in this Privacy Policy.
- 1. Who We Are
This Privacy Policy applies to Federal Endowment Directing Consultants, LLC, located in Tampa, FL 33602, United States, and to our Websites and domains FederalGovernment.info, Fedcon.us.
When we say:
“Website” – we mean FederalGovernment.info and any pages we operate under that domain.
“Services” – we mean our consulting, advisory, training, marketing, and related government contracting support services.
“Personal Data” – we mean information that identifies or can reasonably be linked to an individual.
2. Information We Collect
We collect information in three main ways: (1) you provide it directly, (2) we collect it automatically, and (3) we receive it from service providers or partners.
2.1 Information You Provide Directly
When you interact with us, you may provide:
Contact details – name, email address, phone number, mailing address, city, state, ZIP/postal code.
Business information – company name, role, and details you share about your organization and needs.
Account or engagement information – information related to services you purchase or inquiries you make.
Communications – information you share via web forms, email, phone calls, SMS messages, and other contact channels.
Appointment & intake information – details submitted via forms or scheduling tools.
We only ask for information that is relevant to delivering our Services and maintaining a professional relationship with you.
2.2 Usage Data & Technical Information
When you visit our Website, we automatically collect certain information, including:
IP address, browser type and version, device type, and operating system
Pages visited, time and date of visits, time spent on pages
Referring URLs and other diagnostic and analytics data
When you access the Website via a mobile device, we may also collect device type, mobile operating system, mobile browser type, and similar identifiers.
2.3 SMS & Phone Number Data
If you opt in to receive SMS communications (for example, appointment reminders or notifications):
We collect your phone number, name, and relevant appointment or engagement details.
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third party or affiliate for their own marketing purposes.
Opt-in currently occurs through our contact and intake flows (e.g., FederalGovernment.info/contact-us) or other forms where you expressly agree to receive messages.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
More details on SMS are in Section 5 (SMS Communications).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Website.
3.1 Types of Cookies We Use
Necessary / Essential Cookies
Used to provide core Website functionality, including security and session management. Without these cookies, certain features may not work.
Preference / Functionality Cookies
Used to remember your choices (such as language, preferences, or login status) to provide a more personalized experience.
Notice / Policy Acceptance Cookies
Used to record whether you’ve acknowledged our cookie or privacy notices so we don’t repeatedly show the same banner.
We may also use web beacons, pixel tags, or similar technologies in our Website and emails to understand usage, measure performance, and maintain system integrity.
You can configure your browser to refuse cookies or to notify you when cookies are being set. However, some Website features may not function properly if cookies are disabled. - 3.2 Analytics & Advertising Tools (including Meta Pixel)
We use third-party tools to help us understand how visitors use our Website and to deliver more relevant advertising. These tools may include:
Analytics tools (for example, Google Analytics or similar platforms)
Advertising and social media tools, such as the Meta Pixel (used by Facebook/Instagram) and other ad platforms
These tools may collect information such as:
Pages you visit and actions you take on our Website
Your IP address, device identifiers, browser information, and general location
How you arrived on our Website (for example, from an ad or a link)
The Meta Pixel and similar tools allow us to:
Measure the effectiveness of our ads
Understand which services or content are most interesting to visitors
Create audiences for future advertising and show ads to people who may be interested in our services (“retargeting” or “interest-based advertising”)
In some cases, these platforms may associate information collected on our Website with information they already hold about you (for example, if you have an account with them), in accordance with their own privacy policies.
We do not sell your Personal Data to advertisers. However, we may allow advertising and analytics partners to set cookies or similar technologies to collect information about your browsing activity so that:
We can better understand how our Website is used, and
You can receive ads that are more likely to be relevant to your interests.
3.3 Your Choices About Cookies and Ads
You can control or limit cookies and tracking in several ways:
Adjust your browser settings to block or delete cookies.
Use built-in tools (where available) to limit tracking, such as “Do Not Track” or browser-based privacy controls.
Manage your preferences in platforms such as Facebook/Instagram or Google by changing your ad settings in those accounts.
Use opt-out tools provided by industry groups (where available in your region) to limit interest-based advertising.
If you disable certain cookies, some features of the Website may not function properly.
4. How We Use Your Information
We use Personal Data for legitimate business purposes, including to:
Provide and maintain our Services
Operate our Website, deliver consulting and advisory work, manage engagements, and monitor Website usage.
Manage relationships and accounts
Register you for services, manage appointments, proposals, and ongoing relationships.
Communicate with you
Respond to inquiries, send confirmations, provide updates, and communicate about services, including by email, phone, and SMS.
Send service and transactional messages
Appointment confirmations, reminders, changes, follow-ups, and important updates. For SMS frequency, see Section 5.
Improve our Services and Website
Analyze how visitors use our Website to improve content, usability, and offerings.
Marketing and business development
Where permitted by law, send information about services, resources, events, or content that may be relevant to you. You may opt out at any time.
Compliance, security, and legal purposes
Enforce our terms, protect against fraud or misuse, comply with applicable law, and respond to lawful requests.
5. SMS Communications
We use SMS (text messaging) to support a better client experience, particularly for appointment-related and engagement-related communications.
5.1 SMS Data Collection & Use
By signing up for SMS notifications, you agree that:
We collect your phone number and, where applicable, your name and relevant appointment or engagement details.
We use your information to send:
Appointment reminders and confirmations
Time-sensitive notifications related to your engagement
Limited, relevant updates connected to services you have requested
We will not send more than 10 outbound SMS messages per week for any individual contact, unless you explicitly request additional messaging for a specific purpose.
5.2 SMS Security and Retention
We use industry-standard security measures and access controls to safeguard your SMS-related information.
Your SMS-related data is retained only as long as reasonably necessary for:
Handling your inquiries and appointments
Maintaining records of our business relationship
Complying with legal or regulatory requirements
If you are no longer considered an active prospect or client and there is no ongoing legal need to retain your data, it will be deleted or anonymized.
5.3 SMS Opt-Out
You can opt out of SMS at any time by replying STOP to any message. We will process your opt-out request promptly and discontinue SMS communications, except where messages are necessary to comply with legal or regulatory requirements.
5.4 SMS Sharing
We do not share your text messaging originator opt-in data or consent with any third parties for their own marketing purposes.
SMS data may be shared only with our SMS delivery provider(s) as necessary to securely deliver messages on our behalf.
6. Telephony & Call Management (Aircall)
We use Aircall, a cloud-based telephony and call management platform, to handle certain phone calls and related communications.
6.1 What Aircall Processes
When you call us, or we call you via Aircall, the following information may be processed:
Your phone number and the number dialed
Date, time, duration, and routing details of the call
Voicemails and, where applicable, call recordings (see below)
Notes associated with the call, which may be linked to your contact record
This information may be associated with your contact record in our CRM so we can:
Maintain a history of interactions
Follow up consistently and accurately
Improve training, quality assurance, and service delivery
6.2 Call Recording and Consent
We may record calls for training, quality assurance, record-keeping, or compliance purposes. Where required by law:
We will notify you that the call is being recorded; and
You may choose to end the call or request an alternative communication channel if you do not wish to be recorded.
6.3 Aircall as a Service Provider
Aircall acts as our service provider (also known as a “processor”):
Aircall processes call-related data only on our instructions and for our business purposes.
Aircall may store or process data on servers located in other jurisdictions.
For more details about Aircall’s practices, you may refer to their own privacy documentation on their website.
If you have questions or concerns about call handling or call recording, you may contact us using the details in Section 13 (Contact Us).
7. Data Retention
We retain Personal Data only as long as necessary to:
Provide our Services and maintain ongoing client or prospect relationships
Comply with legal, regulatory, or accounting requirements
Resolve disputes and enforce our agreements
Usage Data is generally retained for a shorter period, except where needed to improve security, enhance functionality, or comply with applicable laws.
8. How We Share Your Information
We do not sell your Personal Data.
We may share your information with:
Service providers – including hosting providers, analytics tools, CRM systems, telephony providers (such as Aircall), SMS gateways, email service providers, and payment processors, who process data on our behalf.
Professional advisors – such as attorneys, auditors, or accountants, under appropriate confidentiality obligations.
Business partners – where needed to deliver or co-deliver services you have requested.
Business transactions – in the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to the same or equivalent protections.
Legal and regulatory authorities – when required to comply with applicable law, court orders, or government requests, or to protect our rights, property, or the safety of our users or the public.
SMS opt-in data and consent, as well as your phone number provided specifically for SMS messaging, are excluded from any sharing for marketing purposes and are not shared with third parties for their own marketing.
9. International Data Transfers
Your information may be stored and processed in locations outside your state, province, or country, including where some of our service providers operate.
Where applicable law requires additional safeguards for international transfers, we take appropriate steps to ensure that your Personal Data is protected in line with this Privacy Policy and applicable regulations.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Access the Personal Data we hold about you
Correct inaccurate or incomplete information
Delete certain Personal Data, subject to legal and contractual limitations
Restrict or object to certain types of processing
Withdraw consent, where we rely on consent as the legal basis for processing
To exercise these rights, please contact us using the information in Section 13 (Contact Us). We may need to verify your identity before responding.
You may also unsubscribe from marketing emails at any time by using the unsubscribe link in those emails.
11. Security
We use commercially reasonable technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.
12. Children’s Privacy
Our Website and Services are not directed to children under 13, and we do not knowingly collect Personal Data from anyone under 13.
If you believe a child under 13 has provided us with Personal Data without appropriate consent, please contact us so we can promptly remove the information. Where parental consent is required by law, we will not process children’s data without such consent.
13. Third-Party Websites
Our Website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review the privacy policies of any third-party site you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors.
When we update the policy:
We will post the revised version on this page; and
We will update the “Last updated” date at the top of the policy.
In some cases, we may also provide more prominent notice (such as by email or a banner on the Website) if the changes are material. Changes take effect when they are posted on this page.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
Federal Endowment Directing Consultants, LLC (FEDCON)
Tampa, FL 33602
Website: https://FederalGovernment.info
Contact form: https://FederalGovernment.info/contact-us